Mercure Nagano Matsushiro Resort & Spa

Staff are lovely and respectful and professional. I didn't use the Onsen in this hotel so can't comment on that. The hotel rooms are a little dated but roomy and perfectly clean. Courtesy bus takes you into the city each day which is really good because public transport costs about 5700 yen (a lot) from the city to the hotel. We thought we would just have a quiet day here with not much to do so we just walked around the suburban streets and stumbled across a museum and heritage walk. We actually had one of the nicest days of our Japan trip interacting with the friendly and hospitable people of Matsushiro. This town is very proud of their heritage and history.

The view was spectacular and we used the onsen (first timers) which was such a relaxing way to end each day. I did wish there was a spa for people who like to wear bathers, but we braved it. Used the free shuttle to Negano Station and then want on to see the snow monkeys. What a beautiful town and beautiful people who live there. So kind.

Accessible from the highway

A great hotel to use as your base for the ski resorts. The breakfast was incredible and so much variety. We loved the complimentary evening drinks and treats. The Onsen was so clean and sitting outside in the snow was magical. Staff was all super helpful and friendly.

Wonderful place! Very cozy, relaxing with a super nice view of the green mountain. A bus stop is nearby and the staff were very friendly. The breakfast and dinner were very delicious with a wide choice.